Shipping policy
UK SHIPPING
- Standard Shipping (3-5 business days) £4.95
- Express Shipping (1-2 business days) £6.95
Free shipping orders are sent via Standard Shipping by default. All orders are tracked. Once your order has been dispatched, we’ll email you your tracking link.
Orders are typically dispatched within 1–2 business days (excluding weekends and UK public holidays). In rare cases, dispatch may take longer due to stock availability or address verification.
WHERE DOES UNDERXLABS SHIP FROM?
All UK orders ship from our warehouse in Birmingham, United Kingdom. We currently don’t have any retail locations and can’t offer pick-up or in-person assistance at this time.
WHAT SHIPPING CARRIERS DO YOU USE?
We ship with trusted UK carriers, including Royal Mail and DPD.
U.S SHIPPING
- Standard Shipping (5-7 business days) $7.95
- Expedited Shipping (3-5 business days) $10.95
- Express Shipping (2-3 business days) $17.95
Free shipping orders are sent via Standard Shipping by default. All orders are tracked. Once your order has been dispatched, we’ll email you your tracking link.
Orders are typically dispatched within 1–2 business days (excluding weekends and U.S public holidays). In rare cases, dispatch may take longer due to stock availability or address verification.
WHERE DOES UNDERXLABS SHIP FROM?
All U.S orders ship from our warehouse in Los Angeles, United States. We currently don’t have any retail locations and can’t offer pick-up or in-person assistance at this time.
WHAT SHIPPING CARRIERS DO YOU USE?
We ship with trusted U.S carriers, including USPS, DHL and UPS.
Please Note: For any return, please contact with our customer service support@underxlabs.com before you send the package back.